Register Login
  • Home
  • Courses
  • About Us
  • Become a Teacher
  • Contact
    Login

    Payment and returns

    • Home
    • Payment and returns

    Payment Methods

    Last updated: 22.12.2025

    Payment for paid courses on mycoursesedu.com is accepted in Euros (€).

    Dispute Resolution and Governing Law

    Any disputes, claims, or controversies arising out of or in connection with these Terms, the use of the website, or the services provided shall be resolved in accordance with the laws of the Republic of Estonia, without regard to its conflict of law principles.

    The parties agree that all such disputes shall be subject to the exclusive jurisdiction of the competent courts of the Republic of Estonia.

    Payment in Installments

    If you’re unsure whether a course or webinar is right for you, you have the option to pay in installments per lesson.

    • By default, the cart displays the full course price.
    • To adjust the number of lessons you wish to pay for, update the “Number of Classes” column.
    • The system will automatically recalculate the payment amount using the formula:

    Total Course Price ÷ Total Number of Classes × Selected Number of Classes

    This allows you to pay only for a portion of the course and continue as needed.

    Security Guarantees

    Online payments on mycoursesedu.com are securely processed through a partner payment system/bank that complies with the PCI DSS security standard for handling bank card data.

    How Your Payment is Secured:

    • SSL Encryption – All payment information is securely transmitted to the payment gateway using SSL encryption technology.
    • Secure Banking Networks – Transactions are processed through closed banking networks with the highest level of reliability.
    • No Card Data Storage – The payment system/bank does not share your card details with CoursePlanet or any third parties.
    • 3D Secure Protocol – For additional security, transactions may require cardholder authentication using 3D Secure technology.

    Your financial information remains protected throughout the entire payment process.

    Refund Policy

    1. You can request a refund within 30 days of purchasing a course. To initiate a refund, please contact us at payments@mycoursesedu.com and provide the following details:
      • Your Nickname on CoursePlanet
      • Course Name
      • Percentage of Material Completed
      • Date of Purchase
      • Reason for Request – Please let us know why the course did not meet your expectations. Your feedback helps us improve our courses.
    2. Refund Conditions
      • Refunds are considered based on the amount of course material completed. If the course has been fully completed or a significant portion has been accessed, a refund cannot be issued.
      • If there is suspicion of a User Agreement violation, the platform reserves the right to deny the refund request and request additional documentation, including:
        • A written refund request with a signature.
        • A printed payment receipt.
        • A copy of the user’s passport.

      In such cases, documents must be sent to our postal address, and the refund request may take up to 3 months to process after receiving the required paperwork.

    Return Methods and Terms

    1. Mycoursesedu will process the refund payment within 10 working days from the date of the refund request (Application Date).
    2. Refund Payment Details:
      • The refund amount will be transferred to the original payment method used for the course purchase.
      • If a refund cannot be processed using the original payment details, the Payer must notify us in advance.
      • The notification should be sent via email to payments@mycoursesedu.com no later than the Application Date and should include alternative bank details for processing the refund.

    Popular Courses

    The Video Ad Academy

    The Video Ad Academy

    €110.99
    On-Screen Authority – Go Film Yourself

    On-Screen Authority – Go Film Yourself

    €85.99
    Course Secrets

    Course Secrets

    €120.99

    Adress Tartu maakond, Kambja vald, Õssu küla, Kesa tee 41, 61713

     info@mycoursesedu.com

     Sofista OÜ

    My Courses Edu
    • About
    • Courses
    • Contact
    • Become a Teacher
    • Gift Card
    Help
    • Feedback Form
    • FAQs
    Legal Information
    • Payment and returns
    • Terms and Conditions
    • Privacy Policy
    • Cookies Policy

    2026 Sofista OÜ. Registration number: 17391252

    Login with your site account

    Lost your password?

    Not a member yet? Register now

    Register a new account

    Are you a member? Login now